A well structured reward programme should prove to be
self-funding e.g paid for by the improvements it generates within an
individual, team and your overall business.
A core element of any reward programme is to define your core measures of success.
Establishing your S.M.A.R.T. objectives from the outset is critical and how you measure your
programme impact is a core element within these objectives.
Typical measures, depending on your specific company requirements, should include but not be
restricted to the following examples:
- Performance improvement versus the same period last year
- Employee retention or attrition rates
- Employee satisfaction score
- Cost reduction achieved
- Service improvement score attained